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Privacy Policy
Last Updated: April 06, 2025

At Ciel Assurance and Wealth Inc. (“we”, “us”, or “our”), we value your privacy. This Privacy Notice outlines how and why we may access, collect, store, use, and/or share (“process”) your personal information when you engage with our services (“Services”), including but not limited to:
  • Visiting our website at http://www.cielassurance.ca or any other website we own that links to this Privacy Notice
  • Using licensed financial security advice and solutions, including insurance and investment services provided through our broad network of Canadian insurance carriers
  • Engaging with us in other related activities, including sales, marketing, or events
By reading this Privacy Notice, you’ll gain a clearer understanding of your privacy rights and choices. We are committed to transparency and security in how we process your personal data. Should you disagree with our practices, please refrain from using our Services.
Summary of Key Points
This summary highlights important points from our Privacy Notice. You can explore additional details by referring to the relevant sections listed in the table of contents.
  • What personal information do we process? We may process personal information depending on your interactions with us. Learn more about the personal information we collect.
  • Do we process sensitive personal information? We may handle sensitive data when necessary, with your consent or as allowed by law. Learn more about sensitive information.
  • Do we collect information from third parties? We do not gather personal data from third-party sources.
  • How do we process your information? We process your data to provide, improve, and secure our Services. Learn more about how we process your information.
  • Do we share your information? We may share your data with trusted partners in specific situations. Learn more about when and with whom we share your personal data.
  • How do we protect your data? We have measures in place to safeguard your personal information, although no system can be entirely secure. Learn more about our data protection practices.
  • What are your rights? You may have certain rights to access, correct, or delete your personal information. Learn more about your privacy rights.
  • How can you exercise your rights? The easiest way to exercise your rights is by visiting http://www.cielassurance.ca or by contacting us directly.
To learn more about how we handle your data, please read the full Privacy Notice.
Table of Contents
  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. What Legal Bases Do We Rely on to Process Your Personal Information?
  4. When and With Whom Do We Share Your Personal Information?
  5. How Long Do We Keep Your Information?
  6. How Do We Keep Your Information Safe?
  7. Do We Collect Information from Minors?
  8. What Are Your Privacy Rights?
  9. Controls for Do-Not-Track Features
  10. Do We Make Updates to This Notice?
  11. How Can You Contact Us About This Notice?
  12. How Can You Review, Update, or Delete the Data We Collect from You?
1. What Information Do We Collect?
Personal Information You Disclose to Us
In short, we collect the personal information that you voluntarily provide to us when you express an interest in our products and services, participate in activities on our platforms, or contact us directly.
Personal Information Provided by You
The personal information we collect depends on the nature of your interaction with us and the services you use. This may include:
  • Names
  • Phone numbers
  • Email addresses
Sensitive Information
We may process sensitive information such as health or financial data when necessary, with your consent, or as permitted by applicable law.
Please ensure all personal information you provide is accurate and up-to-date.
2. How Do We Process Your Information?
In short, we process your information to offer, improve, and secure our Services, communicate with you, and comply with legal obligations. We may also process your information for other purposes with your consent.
We may process your information for several reasons, including:
  • To deliver services you request and support your inquiries
  • To send administrative updates, including policy changes
  • To request feedback on our services
  • To engage in marketing activities, based on your preferences
  • To post testimonials
  • For fraud prevention and security purposes
  • To comply with legal obligations and defend our rights
3. What Legal Bases Do We Rely on to Process Your Information?
In short, we only process your information when necessary and with a valid legal basis, such as with your consent, to fulfill contractual obligations, to protect your rights, or for legitimate business interests.
4. When and With Whom Do We Share Your Personal Information?
In short, we may share your personal data in specific circumstances, including with third-party service providers such as:
  • Insurance and investment companies
  • Accounting and financial tools vendors
We may also share information in connection with business transactions like mergers or sales.
5. How Long Do We Keep Your Information?
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law. We may securely store your data for up to six years in some cases.
6. How Do We Keep Your Information Safe?
We employ reasonable technical and organizational safeguards to protect your information. However, no system is 100% secure, so we cannot guarantee that unauthorized parties will never access your data.
7. Do We Collect Information from Minors?
We do not knowingly collect data from children under 18. If we learn that we have inadvertently collected such data, we will take steps to delete it.
8. What Are Your Privacy Rights?
Depending on your location, you may have rights to access, correct, or delete your personal information. Learn more about your rights under applicable laws.
9. Controls for Do-Not-Track Features
Currently, we do not respond to Do-Not-Track signals from web browsers, but we will update this policy as necessary should standards evolve.
10. Do We Make Updates to This Notice?
Yes, we may update this notice to remain compliant with laws. We will notify you of any significant changes and encourage you to review it regularly.
11. How Can You Contact Us About This Notice?
If you have questions about this Privacy Notice, you can reach us at luciano@cielassurance.ca or via mail at:
Ciel Assurance and Wealth Inc.
1505 Laperriere Avenue, Suite 356
Ottawa, Ontario K1Z7T1
Canada
12. How Can You Review, Update, or Delete the Data We Collect from You?
To exercise your rights regarding your personal information, please visit http://www.cielassurance.ca/contact.